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Dirk Rossmann runs a successful and expanding drugstore chain with 2,300 stores in Germany and abroad. But he says he has little influence on the working conditions of the people who make his products.
Dirk Rossmann loves books. For years, he has probably spent more time reading than he has keeping up to date with his company’s fortunes. He is currently reading four different titles simultaneously, one of them a biography of German poet Theodor Fontane. “Achieving composure is the beginning of being effective,” he said.
Rossmann says he has never written an email. His employees deal with modern forms of communication and present them to him in paper form. There is no computer on his desk. He doesn’t wear a watch. For the interview, Rossman – sporting an oval pair of glasses and a grayish-white three-day beard – sits in a corner of his office on a sofa with large, comfortable pillows. Rossmann, 63, wears a white shirt and no tie; from time to time he asks his press spokesman what time it is.
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